Alton Group Technologies

Professional telecommunication software services

Providing unbiased network services

Experienced consultants and software tools

ABOUT AG TECH

In Africa’s growing telecommunications market, network operators face a challenge in sourcing experienced engineers and managers to enable network growth, performance improvement and experienced consultants to formulate future network strategy. As markets become more competitive, with convergence posing a threat to traditional telecommunications companies, network performance becomes one of the differentiators that well-performing networks can exploit in acquiring and retaining subscribers.
Alton Group Technologies (AGTech) is a professional services and telecommunications software company that strives to engage with network operators in providing unbiased network services through experienced consultants and software tools in achieving optimal results.

  • Network Design
  • Network Audit & Benchmark
  • Drive Testing
  • RF and Sites Planning
  • Sites Verification Testing
  • Cluster Acceptance Testing
  • IP Performance Testing
  • Broadband Service Assurance
  • Optimisation
  • Services and Network Emulation
  • Network Performance Improvement
  • Project Management
  • Operations and Maintenance
  • Network Strategy and Advisory Consulting

 

AGTech also distributes the following software products :

MISSION

AGTech aims to develop a true network consulting practice that takes advantage of human capital through continued cultivation of skilled employees and improving efficiency through new techniques and software applications. AGTech is to be recognised for its business focus, innovation, best-practice re-use, efficiency and professionalism.

VISION

AGTech vision is to become a world-class consulting services and software applications provider to the telecommunications industry in order to enable, facilitate and enhance voice and data communication quality over any medium and standard.

VALUES

In the constant pursuit to be the leading provider of telecommunications services and software, AGTech espouses the following values:

  • Integrity in the promises and delivery we make
  • Commitment to quality of the services we deliver
  • Surpassing customer expectations through technical excellence
  • Respect for our customers and colleagues

AG TECH SERVICES

Network design

Our network service intends to provide a customised solution for either building up a new network from scratch or for the expansion of an existing one. The service can also be used to review and re-design an existing network to ensure CAPEX and OPEX saving and a stable growth of traffic revenue. Our network design services portfolio includes:

  • Radio Network Design for GSM, (E)GPRS, UMTS and WiMAX
  • Access and Backbone Transport Network Design
  • Core Network Design for GSM, (E)GPRS and UMTS
  • Operations & Maintenance Network Design

Network Assurance

We provide service assurance and network performance management solutions to telecoms operators, service providers, technology vendors and regulatory authorities. We also offer selected unique products to our customers to permanently enable their service assurance and quality management processes. Our valued customers range from niche players to the largest multinationals in the industry. Our services and solutions combine AGTECH expertise with world-class products to deliver exceptional value to our clients.The objective of the audit service is to provide operators with valuable information regarding the current network parameter configuration, and point out areas where future performance improvements can be achieved. AGTECH provides a low cost, remote-based auditing and benchmarking service of network parameters in accordance with the best practices. The benefit for the operator is access to experience gained from optimising other networks in finding optimal settings for network features.The process is done efficiently through our commercial software tool, PAMME, which compares current network settings to recommended ones, creates cell design data to change the parameters, and re-configure the network accordingly.Our network audit services portfolio includes:

  • Access Network Audit
  • Switching System Audit
  • Data Network Audit
  • Quality Benchmarking

Drive Testing

AGTECH’s benchmark testing service (drive testing and user emulation testing) is offered to mobile network operators and telecommunication regulatory authorities. Independent benchmarking has become a key decision driver for operators to assess their customers’ experience relative to their competitors for both voice and data. It has also become an important tool in regulatory compliance management to provide objective information to other stakeholders such as government and public interest groups.AGTECH has unrivalled and internationally-recognised experience in delivering benchmark testing across all modern wireless technologies in diverse conditions and markets. Our rock-solid test methodologies and control mechanisms ensure an accurate result that offers a clear assessment of comparative service performance. Voice, data, VAS services, postpaid, prepaid, 2G, 3G, HSPA, LTE….AGTECH covers all the permutations you need.

RF and Sites Planning

Abraham Lincoln once said “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” Planning a new radio network requires the same discipline – put effort into an optimal site plan and the desired end result (a quality network) will follow more easily.AGTECH uses industry-leading planning tools combined with hands-on experience in 2G, 3G, WiFi and beyond. We focus on delivering on the right service strategy to perform effective site planning. This includes site surveys using our automated Smart Site solution to ensure real-time integrity of survey data for nominal and candidate sites for both greenfield and existing site options.

Site Verification Testing

A necessary activity when performing a network rollout or upgrade/vendor swap is immediate Single Site Verification tests on the sites in question. AGTECH has conducted Site Verification for thousands of 2G, 3G, and HSPA sites in countries across Africa. Our specific SSV methodology will be tailored to the vendor/operator needs that are relevant to the network.

Cluster Acceptance Testing

A mobile network upgrade, rollout or frequency plan implementation always requires cluster and network acceptance testing. AGTECH offers this service to assist operators to complete their integration and acceptance testing quickly and effectively. Using the appropriate drive testing tools, NMS access and partnership with specialist Self Optimising Network solution providers, we offer a range of approaches and solutions to deliver the results operators need: an accurate and credible view of the necessary statistical Key Performance Indicators, drive test results and fault/exception event analysis to make a decision. These decisions have a significant financial implication.

Optimisation

RAN optimisation is an ongoing operational requirement for any wireless network. AGTECH delivers this as a service to mobile network operators and infrastructure vendors. Our commercial models are flexible – delivered on a time and materials basis or outcomes based with milestone payments – allowing us to align ourselves with the preferred engagement model of our customers.Our delivery capability includes the deployment of project management capability, Radio Network Optimisation engineers, data analysts, drive test resources, specialist tools and more.

Service and Network Emulation

AGTECH provides service and network emulation testing to mobile and fixed line operators. The services are designed for functional testing, performance testing and negative testing. In all instances the control plane and the data plane can be tested independently or in combination resulting in realistic real world testing performed in a controlled environment while realistic mobile user profiles are incorporated.

IP Performance Testing

AGTECH provides market leading IP performance testing solutions to our clients. The available solutions can be used to test layer 2-7 networking and application devices of all types.For regression testing purposes an advanced test automation platform is available allowing the complete automation of the test equipment as well as the devices and systems under test.

Broadband Service Assurance

AGTECH provides a number of solutions that are utilised to measure and monitor broadband and transmission services. Ensuring that a newly deployed service is ready for service, basic RFC2544 tests from a centralised location through to properly emulating end users to determine the expected customer experience and stability can be performed using the Ixia solutions.Deployed services can be constantly measured and monitored to ensure that the required customer experience is maintained on the commissioned service. To this end a combination of Ixia’s Active testing and SevOne’s network performance monitoring solutions can be used to measure all service assurance KPI’s.

Network/Service Fault Diagnostics

Using the multitude of solutions available from AGTECH (including AGTECH’s in-house technical specialists), detailed analysis and fault diagnostics can be performed to identify and diagnose the most difficult of network and service issues that cannot be resolved by normal means.The fault diagnostics can take various forms including, but not limited to:

  • Collection and analysis of network generated information.
  • Emulation of load / traffic profiles triggering the network/service failure.
  • Duplication of fault in a pre-deployment environment for evaluation and resolution testing.
  • In depth analysis of test result to pin point the exact cause of the fault.
  • Collaboration with Vendors to resolve identified fault.

Performance Improvement

AGTech’s performance improvement service analyses the general performance of the network to identify areas where special attention is required. The service provides a lexible on-site service for improving the system performance and subscriber perceived quality of a mobile telephony network. Our network performance improvement service portfolio includes:

  • Access Network Improvement for GSM, (E)GPRS and UMTS
  • Transport Network Improvement
  • System Performance Review
  • Core Network Performance Monitoring and Improvement.

Project Management

The Project Management service involves close inter-working between business and technical workgroups. The service ensures that all workgroups are working in a coherent manner, liaising with the vendors on behalf of the customer to ensure that customer’s project objectives are met. The service covers detailed day-to-day planning and scheduling of activities for the project, taking into account project risks, implementing mitigating measures and detailed documentation of project activities and procedures.Our Project Management portfolio includes:

  • Site infrastructure audits
  • Software upgrades and feature activations
  • Network rollout and upgrades

Operations and Maintenance

The outsourcing of Operations and Maintenance of site infrastructure is gradually becoming a viable option in reducing the OPEX needed to run a mobile network. AGTech’s O&M services are aimed at providing day-to-day support activities for network infrastructure and applications cost-effectively.AGTech oversees the following nodes and related interfaces:

  • Core Network
  • Access Network
  • Transport Network
  • IN & VAS systems

Strategy and Advisory service

AGTech’s Network Strategy Consulting service supports operators in developing a cost-effective and practical network strategy aligned with their business plan and technology objectives. The service aims to align technical issues related to technologies and architecture, business imperatives such as driving down cost and increasing revenues, and internal processes.

AGTECH SOFTWARE APPLICATIONS (Distributor)

Swarm AFP

Swarm AFP is a measurements-based automatic frequency planning tool utilising swarm intelligence algorithm agents in minimizing network interference. Swarm AFP supports multiple processor conigurations where several CPs can run in parallel, each with its own agents searching the solution space for optimal frequency assignments. Swarm AFP comprises of the following components:
• Mobile measurements reports recording scheduler to initiate measurements on cells
• Mobile measurements reports processing to import then convert cell measurements
• AFP GUI to conigure algorithm agents, import input iles, view frequency allocations and export frequency plan
• Reporting module to view trafic distribution reports (network vendor dependent)

As Swarm AFP utilises network measurements, outputs that can be obtained through the analysis thereof include:
• Worst interfering and interfered cells
• Missing neighbour analysis
• Timing Advance, Quality and RxLev distribution
• Allocation of TCH frequencies for transceiver expansions

PAMME

PAMME (pronounced pah-mee) is a platform that allows the operator to manage all the radio network parameters. PAMME connects to the network planning database to obtain relevant RF planning information, to the live network to import actual network settings, and a database environment where parameter settings are stored for simpler viewing and coniguration.

The PAMME system comprises of:
• The network download scheduler to conigure the frequency of live network imports
• The database loader to populate the live network dump into the parameter database
• The parameter editor to make changes on the relevant network parameter(s). The editor is hierarchically conigured, where the sub-cell override settings have the highest priority, and network-wide defaults have the lowest.

PAMME automates the generation of cell design data for the following:
• New site activation
• Node (BTS, BSC, RNC) re-parenting
• Frequency plan implementation
• Feature activation and bulk changes

RISC

Remote Infrastructure System Controller (RISC) is a solution that allows the operator to remotely monitor and manage network infrastructure on site. RISC integrates seamlessly with operations and maintenance activities, thereby offering the advantage of faster and pro-active response to network abnormalities resulting from infrastructure problems.
The system has the capability to control electrical systems at any remote site, measure physical variables such as level, low, current and the status of equipment, log the measured values, then compute and execute various instructions. The data is transmitted to the Operations and Maintenance Centre (OMC) over the General Packet Radio Service (GPRS) network. This means that while the RISC executes its instructions and logs various measured values, the site data can simultaneously be viewed from anywhere in the world.

On-site systems that RISC monitors are listed below.
• Generator Set – status, consumption, output power, oil pressure, temp
• Fuel Tank – level, inlow, triggers
• External alarms – climate control, lood sensor, smoke detection, intrusion, lights failure
• Power systems voltage and consumption monitoring – battery, mains

CUSTOMERS

We have customers all over Africa. Our most recently completed projects include:

 

Design

• BSC trafic forecasting and node dimensioning
• Location Area planning
• Remote BSC strategy formulation

Performance Improvement

• Radio network optimisation training
• E/GPRS network performance improvement
• Core network audit, design and performance improvement

Audit

• Radio network parameter audit and tuning
• Site infrastructure, transmission network and power system audit
Strategy and Advisory
• Technical department performance review

Operations and Maintenance

• BTS site maintenance
• GPRS/MPBN support and maintenance

Project management

• Network-wide Radio Base Station swap-out

Management

AGTech directors have been in the telecommunications industry for more than 20 years, delivered more than 10 mobile networks during this period. AGTech’s service portfolio and knowledge gained from the accomplished projects including the existing have positioned the company as a market leader in the network consulting services arena.

AGTECH consultants have a proven track record in the industry within the African continent in deployment of new technologies, fine-tuning of end-to-end performance of mobile networks, an effective, structured approach to determine how services will impact the network, as well as skills transfer capability.

Partners

         

 

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